Frequently Asked Questions

Everything you need to know about your Duck World experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed apparel. Items must be returned in their original packaging with all tags attached for a full refund or exchange.

How do I know which size to order?

Each product page features a detailed sizing guide. We recommend measuring a similar garment you own and comparing it to our charts to ensure the perfect fit.

Are your materials sustainably sourced?

Yes, Duck World is committed to ethical fashion. We use organic cotton and recycled polyester in 80% of our collections to minimize our environmental footprint.

Can I track my package after it ships?

Absolutely. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.